Delivery

We only ship to residential or work addresses. Once an order is processed, the customer will receive a tracking number along with notification of which courier has been used via email. This email will have all necessary details to track the parcel, however, if more is needed, sales@evolve-gorup.co.za can be contacted.

Delivering your Online Order

Delivery is available throughout South Africa and will be concluded between 2 – 5 working days from Monday to Friday (excluding public holidays), subject to payment and order confirmation. Depending on origin and destination, a further delay of up to 24 hours may be experienced on shipments to outlying areas.

Pre-Order Delivery:

Pre-Orders attract extended delivery lead times as mandated by the supplier, and communicated on the product page.
Your order will be dispatched on the advertised date, whereafter normal delivery lead times apply.

What will the delivery cost?

Delivery charges are R150 per order.  For larger order an additional charge may apply, which will be discussed once order is placed.

When will delivery take place?

Delivery service will commence upon payment confirmation being received unless supporting documents are requested i.e. in the case of the verification of a TV License with a valid ID.  Deliveries will generally be made within the timeframe of the selected delivery type after collection from point of dispatch and between major centers from Monday to Fridays.  We deliver from Monday to Friday from 08h00 to 17h00 to both business and residential addresses.
No deliveries will be made on the weekend or any public holiday.

What if I miss my delivery?

We will notify you of a failed delivery i.e. when no one can be reached at the specified delivery address to receive and sign for the goods at the scheduled time. We will reschedule the delivery as soon as possible.

For any further delivery queries, please e-mail us at it@evolve-group.co.za